- Open the Virtue Poker client.
- Click on the Forgot Password link:
- Enter your email address in the Email field. Email addresses are now case sensitive. An email will be sent to you with a reset code. Note: If you have already have a reset code, check the “I already have my password reset code” checkbox to skip to the Reset Code screen.
- Click Enter. – a new screen will appear on the client. Once you receive the email with your password reset code enter it in the box.
- Click OK.
- Enter your new password in the fields below. Be sure to include the required characters when creating your password.
- After entering your new password in both fields click the next button.
You will return to the log in screen. You may then login with your email address and new password.
Note: The allowed characters for passwords are: ^ $ * . [ ] { } ( ) ? ” ! @ # % & / \ , > < ' : ; | _ along with all letters and numbers.